Frequently Asked Questions

The best air conditioner in the market is entirely based on your preference and your home’s requirement. What size do you need? How much will it cost to run? What is the initial installation costs? Our technicians know and understand air conditioning systems from a large variety of brands. We are authorised dealers of many leading air conditioning brands such as Daikin, Actron Air, Fujitsu, Brivis, Mitsubishi and more. This means that our technicians are qualified to assess, plan and install the most suitable air conditioning solution for you in your home or business. Plus, we also receive exclusive deals and competitions directly from each brand on all their air conditioning systems. Most importantly, we receive regular and specialised training to make sure our installations are picture-perfect and industry leading.

There are several factors to figure out what the best air conditioning system is most suitable for your home.

These includes:

Your budget
Functionality of the AC
Any allergies/respiratory concerns
The amount of rooms
The size of the rooms
Our air conditioning technician can provide you with a complimentary, obligation-Upfront Quote to identify the best air conditioning for your home or business. This includes a heat load calculation, space inspection, and efficiency study.

IF IT AIN’T BROKE, DON’T FIX IT” – You’ve heard this saying before, correct? This philosophy doesn’t apply to mechanical devices that can actually breakdown, like your air conditioner.

Air Conditioning Maintenance should be done every year around the same time and not on a ‘need basis’. This is the best way to keep malfunctions and costly repairs at shore. If you neglect your air conditioner system and skip maintenance, much like your regular dental check-ups, there is a higher chance of it breaking down early or needing major air con repairs.

Often more than half of your energy bills comes from heating and cooling appliances, so it only makes sense to keep your air conditioning working efficiently as possible. In fact, research found that proper and regular maintenance of your air conditioner improves efficiency and reduces energy bills by up to 35%. Plus, most importantly, you and your family will be breathing in consistently health and fresh air circulated from the system.

Senior HVAC Technician Josh – “An air conditioning service is not just a filter clean. It is a full system health check and maintenance covering the indoor unit, outdoor unit and interconnecting services. We strip, clean and inspect each part of the system then test and record all the data on a health report sheet for future reference. The idea is to get the system running as efficiently and clean as possible to save the customer money on running costs and improve the hygiene in their home.”

In any room, heat comes from many different sources – computers, machineries, lighting and us, the humans that reside in it. Plus, the sun beaming onto the building, open doors and windows, or areas of leakage in the building can all allow heat to travel into the room. The sum of all these heat sources in Kilowatts tells us the heat load. We use the heat load calculation to identify the air conditioning size needed for your home. The AC’s output must be larger than the heat load/heat gain in your home for the AC to work effetively.

We do have an after-care maintenance agreement which comes in three and five years where your air conditioning’s recommended yearly maintenance is sorted.

This annual service will make sure that the effective functioning of your system is maintained.

Plus, when you sign up for the maintenance program you will also be entitled to an extended warranty on the installation.